Partner Program

Earn a recurring revenue stream if you’re an independent software vendor or system integrator embedding or integrating Azurance software technology within your customers’ enterprise software applications.

Azurance’s Partner Program is specifically designed for system integrators, professional services businesses, and consulting firms in the Asia Pacific region.

Arming you with the tools and support you need to become a value-added reseller, while receiving large discounts.  Contract will be between end-customer and value-added reseller, allowing the partner to retain total autonomy with their customer.

Value-added reseller program has been designed to provide all the sales, marketing, and support tools needed to help you to drive sales and improve your bottom line.

Reach more customers, faster and provide value added services from existing core offerings like:

  • Customisation for Windows SharePoint Services intranet designs for document management and workflows
  • Dynamics CRM 4.0 workflow and entity customisation
  • Integration services with existing line of business applications
  • Data migration services
  • Desktop management and desktop optimisation services
  • Ongoing consultation services
  • Training and managed support services

By becoming a part of the Azurance’s Partner Program, you and your customers will benefit from:

  • Fully customisable, co-branded reseller control panel, allowing partner to log in, manage and provision users
  • Choice of dedicated server and shared server architecture setup
  • Customised billing, customer care, and diagnostic tools to aide in first line customer support
  • Customised administrator control panel for end-customer administrator use
  • First level technical support training and on-going second level and sales support training
  • Total autonomy with customer
  • Leverage from geo-redundant and physically secure data centers setup in Hong Kong
  • 24x7x365 platform support
  • 99.9% service uptime service level agreement

Roles & Responsibilities

White Labeler

Value Added Reseller

Reseller

Services

Dedicated and shared on-demand services

Dedicated and shared on-demand services 

Dedicated and shared on-demand services 

Recurring revenue streams

Yearly and monthly

Yearly and monthly

Yearly and monthly

Lead generation and sales

Partner driven

Partner driven 

Partner driven 

Tier 1 Support (provisioning on-demand services via control panel, hotline support, remote desktop support, etc)

Partner driven 

Partner driven 

Azurance driven 

Tier 2 Support

Azurance driven 

Azurance driven 

Azurance driven 

Customer Billing

Partner driven

Partner driven

Azurance driven

Sales training

yes

yes

yes

Sales toolkit

yes

yes

yes

99.9% Service Level Agreement

yes

yes

yes

Brandable and configurable reseller control panel

yes

 yes

no

Co-branding campaigns / joint marketing campaigns

yes

yes

no

Exclusive product development

 yes

no

no

OSS/BSS Integration

 yes

no

no