Partner Program

Azurance’s flexibility, scale and multi-tenant hosting architecture make it ideal to private label.  If you’re a service provider, looking to differentiate your core offerings, look to Azurance to create new services while lowering your customer support and operation costs.

Azurance’s private labeler partner program offers Service Providers of all sizes the opportunity to private label any of Azurance’s on-demand solutions quickly and easily.  By utilising our fully hosted platform model, it enables Service Providers to sell a wider array of offerings and deliver differentiated products while decreasing time to market with lower, predictable component costs.

Take advantage of dedicated data center infrastructure options available backed up by a 99.9% scheduled uptime service level agreement.

As your private labeling partner, we can relieve your business from:

  • Huge CAPEX savings
  • Building strong software and application engineering team
  • Maintenance of equipment, network and continuous upgrades and updates, allowing your customers to use the latest software version

As Azurance’s private label partner, we give you the flexibility of branding the solutions as if it was hosted locally, partners can benefit from:

  • In-house software development team to focus on exclusive product development
  • Integration services with back-end provisioning and billing  
  • Customised control panel, provisioning, billing, customer care, and diagnostic tools to aide in first line customer support
  • Customised administrator control panel for end-customer administrator use
  • First level technical support training and on-going second level and sales support training
  • Total autonomy with customer
  • Leverage from geo-redundant and physically secure data centers setup in Hong Kong
  • 24x7x365 platform support
  • 99.9% service uptime service level agreement

Roles & Responsibilities

White Labeler

Value Added Reseller

Reseller

Services

Dedicated and shared on-demand services

Dedicated and shared on-demand services 

Dedicated and shared on-demand services 

Recurring revenue streams

Yearly and monthly

Yearly and monthly

Yearly and monthly

Lead generation and sales

Partner driven

Partner driven 

Partner driven 

Tier 1 Support (provisioning on-demand services via control panel, hotline support, remote desktop support, etc)

Partner driven 

Partner driven 

Azurance driven 

Tier 2 Support

Azurance driven 

Azurance driven 

Azurance driven 

Customer Billing

Partner driven

Partner driven

Azurance driven

Sales training

Sales toolkit

99.9% Service Level Agreement

Brandable and configurable reseller control panel

Co-branding campaigns / joint marketing campaigns

Exclusive product development

OSS/BSS Integration